Feedback on Network Performance

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[GM]Blade
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Feedback on Network Performance

Post by [GM]Blade » Mon Mar 11, 2019 9:51 pm

Hi,

We have been receiving complaints about few players facing lag issues in the game. We have updated the latency indicators to correctly report the latency. The latency indicators now include the combined latency of the network along with the responsiveness of the client. Hence, a slower PC can lead to higher latency which may not necessarily indicate a network problem.

We have been monitoring our network connectivity along with our ISP's involvement and we have deduced that there are no issues on our end. If you are still facing issues, please let us know by posting your Location and your ISP and the kind of issue that you are facing in detail so that we can launch a full scale investigation and attempt to fix the issue with your ISP and ours.

Based on the reports on this topic, we will consider shifting the gameservers to a different datacenter if the problem persists.
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A3_Legend
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Re: Feedback on Network Performance

Post by A3_Legend » Mon Mar 11, 2019 11:34 pm

Based on my interaction with other fellow mates from same location it seems we people from Navi Mumbai area are lagging a lot. I have even tried different ISP's . Even Mobile net connections are lagging which earlier did not. Also would like to point out that I don't lag always but in intervals and lag causes frequent disconnections. Its like Ms spikes suddenly for a brief while and then goes back to normal.

Location : Navi Mumbai
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Re: Feedback on Network Performance

Post by Tomriddle » Tue Mar 12, 2019 1:15 am

A3_Legend wrote:
Mon Mar 11, 2019 11:34 pm
Also would like to point out that I don't lag always but in intervals and lag causes frequent disconnections. Its like Ms spikes suddenly for a brief while and then goes back to normal.

Location : Navi Mumbai
Same thing happnes with me... Though at that point of time I haven't seen any RTO's ....
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[GM]Blade
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Re: Feedback on Network Performance

Post by [GM]Blade » Tue Mar 12, 2019 2:38 am

These kind of reports will not help. Details about your ISP, Location and Traceroute will be useful.
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Re: Feedback on Network Performance

Post by a3teacher » Wed Mar 13, 2019 1:03 pm

Return my 15ms ~x( Location : Panvel (Navi Mumbai)
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[GM]Blade
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Re: Feedback on Network Performance

Post by [GM]Blade » Thu Mar 14, 2019 8:58 am

a3teacher wrote:
Wed Mar 13, 2019 1:03 pm
Return my 15ms ~x( Location : Panvel (Navi Mumbai)
Seems like a temporary issue with some interconnect.
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Re: Feedback on Network Performance

Post by a3teacher » Thu Mar 14, 2019 11:35 am

[GM]Blade wrote:
Thu Mar 14, 2019 8:58 am
Seems like a temporary issue with some interconnect.
During war ms getting high then what is use of it. Ms matters alot it fks my mind whenever i see high ms. I do 1 think just exit game ~x( . Bcoz of that ms ,every time abuser get chance to abuse X( nd bark on fking shitty things so do something. Thank You!!!
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Re: Feedback on Network Performance

Post by evilcatreturn » Tue Mar 19, 2019 6:14 pm

Location - Vadodara
ISP - YOU Broadband - https://www.speedtest.net/my-result/d/0 ... 5f2ba1f814
Issue is i used to get 31 below ms but now i am getting 60ms and game stuck sometime
Traceroute in attachment.
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Re: Feedback on Network Performance

Post by [GM]Blade » Wed Mar 20, 2019 9:17 am

evilcatreturn wrote:
Tue Mar 19, 2019 6:14 pm
Location - Vadodara
ISP - YOU Broadband - https://www.speedtest.net/my-result/d/0 ... 5f2ba1f814
Issue is i used to get 31 below ms but now i am getting 60ms and game stuck sometime
Traceroute in attachment.
You have to get your 2nd hop fixed. 10ms to your ISPgateway is quite a lot.
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Re: Feedback on Network Performance

Post by evilcatreturn » Wed Mar 20, 2019 12:08 pm

[GM]Blade wrote:
Wed Mar 20, 2019 9:17 am
You have to get your 2nd hop fixed. 10ms to your ISPgateway is quite a lot.
How am i suppose to do that?

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