Is this server Abandoned by Game Masters?

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coolsmanak
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Is this server Abandoned by Game Masters?

Post by coolsmanak » Wed Aug 23, 2017 6:39 pm

I have one problem and one issue with this Game.

I have raised support ticket on 15th of August its been 8 Days You haven't solved it yet. I have been waiting for your reply patiently. I am just wondering why it is taking so much time, :-o A friend of mine said you do not keep data on the server for more than 3 months you archive it but still it should not take this long. You always proudly say "This is the Oldest A3 Server." No doubt in that but you should at least support the players who are playing the game. I have recently made purchase of 7k from Eshop service like this raising a question in my mind, Is it worth buying stuff in cash?? Is this server abandoned by Game Masters? My support ticket number is 545741

Second in game issue which I am facing is RB 12 Quest.
Since I don't have my Mage to play with I am playing with my HK and started RB 12 Quest. First two Parts were easy, completed those in two days time, 3rd Part took 3 Days. :(( now I am on fourth part and hunting from two days didn't got a single quest drop. I need details about the Quest. what are the chances of Quest drop? Also I saw an Archer doing same quest he is almost done with his 6th Part. I think its not Fair for HK.

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[GM]Blade
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Re: Is this server Abandoned by Game Masters?

Post by [GM]Blade » Fri Aug 25, 2017 5:48 pm

It will obviously take time to investigate an issue which is more than 5 years old.
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coolsmanak
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Re: Is this server Abandoned by Game Masters?

Post by coolsmanak » Fri Aug 25, 2017 9:37 pm

  • Okay Agreed. Then why are you saying "Kindly allow us 48 hours to respond". GM Blade this is fast world even you have started accepting payments through credit/debit cards. I used Eshop in 2013 also that time depositing money in account was the only option. Those slow days are gone.

  • I got reply today and what you guys said is "A3 Mania Support posted 08/25/2017 7:58 PM
    Please note that we will be requiring adequate profile details to help you with your account recovery. We cannot just rely on screenshots."

  • I already gave you all the information about the account you just didn't read properly. I also mentioned Eshop purchases of 2013. What else you want Date Time of the character creation? when I became aura 5? when I took RB 12? well then am sorry I do not have those. And I can happily stop playing A3-Mania if you refund 7k which I credited in last 10 days.
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[GM]Blade
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Re: Is this server Abandoned by Game Masters?

Post by [GM]Blade » Fri Aug 25, 2017 9:45 pm

As I mentioned earlier, considering your issue is nearly 5 years old it will take much longer to reply to you.
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barbarch
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Re: Is this server Abandoned by Game Masters?

Post by barbarch » Fri Aug 25, 2017 9:56 pm

5 years is an pretty Big time .. it's really nice player coolsmanak remembers things pretty well.
Bro nothing against you.
But yeah Hats off to both you and GM to be patient enough. I hope an little more time will resolve​ the same.

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coolsmanak
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Re: Is this server Abandoned by Game Masters?

Post by coolsmanak » Fri Aug 25, 2017 10:31 pm

I got my id just now. But GM blade, I had to shake the forums and a3 mania support. Well let it be I will not say anything further. I will just say one thing that this should not happen to anyone thats it. Thank you.!

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[GM]Blade
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Re: Is this server Abandoned by Game Masters?

Post by [GM]Blade » Fri Aug 25, 2017 10:44 pm

All that you had to do is stay patient and wait for a reply. It's not an easy task to pull up 5 year old offline records and verify the information that you provide and help you with account recovery. There is nothing that can be done to speed this up.
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coolsmanak
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Re: Is this server Abandoned by Game Masters?

Post by coolsmanak » Fri Aug 25, 2017 10:59 pm

Now, I have logged in my account and I see its naked also last login was 27 January 2017. This is not even possible I completely left game in 2013. Ill have to send email again. :(( :((

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Re: Is this server Abandoned by Game Masters?

Post by Orb » Sat Aug 26, 2017 12:41 am

Some Sweetpie name Quanto archer used to play your hk

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