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PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Sat Jul 13, 2019 6:11 pm
by quinzy87
Ticket ID's: # 687026 ; # 216186
It's been almost an year, please HELP Me!

My Character Frozenarrow RB 12 165 with max kit was banned for no specific reason last year in August. It was one or two months after when I tried to login I realized my char was banned.

I had all Maxed out Stuff Uniq and G10 of My Archer and HK in that char at the time.

On contacting support I was informed that I did some in-game deal with Thearcher due to which my char was banned.

As a fact I don't even remember any specific deal with that char. Also, I shared info. that the last item I purchased was a G10 Lvl15 Axe for my Warrior Char somewhere around 18-20 bill in-game wz. No1 buys G10 Axe I I purchased just as a Showoff.

I also requested to check all my account activity to make sure as my char has never been involved/associated in any wrong activity in server. Also, I've been playing since the server started.

I saw a post in forums where GM's had mentioned some other player too, to contact through the correct/linked email. To which I again contacted via correct email which was linked, sharing the previous ticket details too. I was asked for Char related info. which I did share. However, same as earlier no response since then.

Most of the stuff I've worked so hard for for so many years, everything is gone now. I've also sent a PM to you Blade three times.

I request all the Game Master's, whoever is active, please help me with the issue and release the character. You can check all you can in my account , it's completely clean never did anything wrong in game to anyone.

Re: PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Tue Jul 16, 2019 12:12 pm
by [GM]Blade
Will be looked into.

Re: PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Tue Jul 16, 2019 5:54 pm
by quinzy87
Thank you

Re: PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Fri Jul 19, 2019 1:51 pm
by quinzy87
Please help me, it's been almost a year

Re: PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Fri Jul 26, 2019 1:45 pm
by quinzy87
Same thing happens everytime, no response until now. Please check the issue and release the character. I've been unable to play also most of the uniq and G10 stuff of other chars is in it.

Re: PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Wed Jul 31, 2019 11:18 pm
by quinzy87
Dear GM's,

Please check my character and release it. Please respond to the ticket.

Re: PLEASE release my char Banned for No reason, no reply from Support since months.

Posted: Mon Aug 05, 2019 12:29 am
by Vedant
Gm's please look into Quinzy's case.
Seems like his account was banned and there's been little to no communication from your end, while other banned accounts have been released.
He's been trying since a year for a positive reply to his case.