Game is not loading Login Page

Got a problem or a question after you login to the game client?
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sharad285shah
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Game is not loading Login Page

Post by sharad285shah »

HI

I am trying to Login to game, but Login page is not displaying.

Please help
sharad285shah
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Re: Game is not loading Login Page

Post by sharad285shah »

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[GM]Blade
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Re: Game is not loading Login Page

Post by [GM]Blade »

What's your screen resolution?
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Re: Game is not loading Login Page

Post by sharad285shah »

1920 X 1080
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Re: Game is not loading Login Page

Post by sharad285shah »

System Information: 8GB RAM & Intel UHD 620, Windows 10
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Re: Game is not loading Login Page

Post by sharad285shah »

[GM]Blade wrote: Sat Nov 23, 2019 12:45 pm What's your screen resolution?
Can you please reply/help
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Re: Game is not loading Login Page

Post by [GM]Blade »

Delete the setup.ini file in the Game folder and then run A3.exe and use Full Check option.
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Re: Game is not loading Login Page

Post by sharad285shah »

[GM]Blade wrote: Tue Nov 26, 2019 4:25 pm Delete the setup.ini file in the Game folder and then run A3.exe and use Full Check option.
Followed your step, but same result. That is the last image i can see and then it redirects to desktop - killing app.

Also, i am attaching file from BugReport folder, kindly check.

Any1 else, playing outside India?
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[GM]Blade
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Re: Game is not loading Login Page

Post by [GM]Blade »

Please use the following client and check to see if you are able to reach the Login screen. You will have to extract the ZIP archive into your A3 Game directory and then run the game normally. Don't use Full Check after replacing the client EXE as that will replace the file with the original file.

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Re: Game is not loading Login Page

Post by sharad285shah »

[GM]Blade wrote: Wed Nov 27, 2019 5:30 am Please use the following client and check to see if you are able to reach the Login screen. You will have to extract the ZIP archive into your A3 Game directory and then run the game normally. Don't use Full Check after replacing the client EXE as that will replace the file with the original file.

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Hi GM,

Thanks , Yes, I was able to reach Login Screen, But then Client Validation Failed.
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[GM]Blade
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Re: Game is not loading Login Page

Post by [GM]Blade »

Glad to know that the issue is resolved.

The client is not yet validated for the game and that is the reason why you can't login. I will submit the client for validation and once it's approved, everyone should be receiving a client update to fix this issue.
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Re: Game is not loading Login Page

Post by sharad285shah »

[GM]Blade wrote: Wed Nov 27, 2019 6:31 am Glad to know that the issue is resolved.

The client is not yet validated for the game and that is the reason why you can't login. I will submit the client for validation and once it's approved, everyone should be receiving a client update to fix this issue.
Glad to hear.

Looking forward for your approved client version.
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[GM]Blade
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Re: Game is not loading Login Page

Post by [GM]Blade »

Please use the Full check option. You should be able to login to the game.
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Re: Game is not loading Login Page

Post by sharad285shah »

[GM]Blade wrote: Wed Nov 27, 2019 9:10 am Please use the Full check option. You should be able to login to the game.
It worked and played too.

Thank you
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