Unable to download game

Got a problem or a question after you login to the game client?
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Zorathus
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Unable to download game

Post by Zorathus »

Hey Fellas

Any heads up on why I am unable to download the game. Is the content IP regulated ? I am stuck on the patching file and it never goes beyond that. Attaching a screenshot for reference.
a33333.JPG
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BR/
Zora
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[GM]Olly
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Re: Unable to download game

Post by [GM]Olly »

Seems like the Antivirus is trying to scan the file which is preventing it from patching. Also, there might be chances that you are installing in a folder that requires Administrator access.
Zorathus
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Re: Unable to download game

Post by Zorathus »

I have admin rights so thats not an issue. Also I don't use an AV apart from the MS provided defender. It did block it the first time. Is there a way I can whitelist the .exe file. Like you mentioned, Im pretty sure that something is preventing patching
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titnawabb
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Re: Unable to download game

Post by titnawabb »

Allow your antivirus to allow game client
Zorathus
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Re: Unable to download game

Post by Zorathus »

I dont have an antivirus running. Its just the Windows Defender. Im still not able to download even after giving exception. Is there any way I can get the full client downloaded.
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[GM]Blade
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Re: Unable to download game

Post by [GM]Blade »

Go to Windows Security -> Virus and Threat Protection -> Protection history and allow A3Client.exe
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[GM]Blade
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Zorathus
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Re: Unable to download game

Post by Zorathus »

Thanks for the prompt response Blade. Still no help. A3.exe is not blocked by defender. Also, I have sent you a PM. If its appropriate, please respond.
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[GM]Blade
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Re: Unable to download game

Post by [GM]Blade »

Look for A3Client.exe in the block list.
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a3teacher
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Re: Unable to download game

Post by a3teacher »

Zorathus wrote: Fri Sep 24, 2021 3:35 am Hey Fellas

Any heads up on why I am unable to download the game. Is the content IP regulated ? I am stuck on the patching file and it never goes beyond that. Attaching a screenshot for reference.

a33333.JPG

BR/
Zora
Uninstall game and install it again and follow instructions given by gm and other players may be it will help you to solve your issue. :-bd
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Zorathus
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Re: Unable to download game

Post by Zorathus »

Okay so none of the fixes provided work. I don't have an anti virus installed and all permissions from defender are all okay. Back in the day, there was an option to download full client. Is that a possibility ?
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[GM]Olly
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Re: Unable to download game

Post by [GM]Olly »

I have sent your a PM with instructions.
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Gon
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Re: Unable to download game

Post by Gon »

Hello, Olly
Send me too. I am facing this similar issue in my other system. :-ss
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jalpesh
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Re: Unable to download game

Post by jalpesh »

Please send me instructions. As my friend facing the same problem..
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