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Unable to download game

Posted: Fri Sep 24, 2021 3:35 am
by Zorathus
Hey Fellas

Any heads up on why I am unable to download the game. Is the content IP regulated ? I am stuck on the patching file and it never goes beyond that. Attaching a screenshot for reference.
a33333.JPG
a33333.JPG (17.84 KiB) Viewed 6767 times
BR/
Zora

Re: Unable to download game

Posted: Fri Sep 24, 2021 1:12 pm
by [GM]Olly
Seems like the Antivirus is trying to scan the file which is preventing it from patching. Also, there might be chances that you are installing in a folder that requires Administrator access.

Re: Unable to download game

Posted: Fri Sep 24, 2021 3:01 pm
by Zorathus
I have admin rights so thats not an issue. Also I don't use an AV apart from the MS provided defender. It did block it the first time. Is there a way I can whitelist the .exe file. Like you mentioned, Im pretty sure that something is preventing patching

Re: Unable to download game

Posted: Sat Sep 25, 2021 9:08 pm
by titnawabb
Allow your antivirus to allow game client

Re: Unable to download game

Posted: Mon Sep 27, 2021 1:23 am
by Zorathus
I dont have an antivirus running. Its just the Windows Defender. Im still not able to download even after giving exception. Is there any way I can get the full client downloaded.

Re: Unable to download game

Posted: Mon Sep 27, 2021 2:00 am
by [GM]Blade
Go to Windows Security -> Virus and Threat Protection -> Protection history and allow A3Client.exe
Defender.JPG
Defender.JPG (32.29 KiB) Viewed 6610 times

Re: Unable to download game

Posted: Mon Sep 27, 2021 2:16 am
by Zorathus
Thanks for the prompt response Blade. Still no help. A3.exe is not blocked by defender. Also, I have sent you a PM. If its appropriate, please respond.

Re: Unable to download game

Posted: Mon Sep 27, 2021 1:37 pm
by [GM]Blade
Look for A3Client.exe in the block list.

Re: Unable to download game

Posted: Mon Sep 27, 2021 2:24 pm
by a3teacher
Zorathus wrote: Fri Sep 24, 2021 3:35 am Hey Fellas

Any heads up on why I am unable to download the game. Is the content IP regulated ? I am stuck on the patching file and it never goes beyond that. Attaching a screenshot for reference.

a33333.JPG

BR/
Zora
Uninstall game and install it again and follow instructions given by gm and other players may be it will help you to solve your issue. :-bd

Re: Unable to download game

Posted: Mon Oct 04, 2021 5:28 am
by Zorathus
Okay so none of the fixes provided work. I don't have an anti virus installed and all permissions from defender are all okay. Back in the day, there was an option to download full client. Is that a possibility ?

Re: Unable to download game

Posted: Wed Oct 06, 2021 12:00 am
by [GM]Olly
I have sent your a PM with instructions.

Re: Unable to download game

Posted: Sat Oct 09, 2021 2:53 pm
by Gon
Hello, Olly
Send me too. I am facing this similar issue in my other system. :-ss

Re: Unable to download game

Posted: Sat Oct 23, 2021 5:05 am
by jalpesh
Please send me instructions. As my friend facing the same problem..

Re: Unable to download game

Posted: Fri Oct 29, 2021 10:22 am
by Gon
If you will get send me too. I am also facing this issue in my other system.

Re: Unable to download game

Posted: Wed Nov 17, 2021 9:32 pm
by babaji123
[GM]Olly wrote: Wed Oct 06, 2021 12:00 am I have sent your a PM with instructions.
I was playing the game for 1 week now without any interruptions, but suddenly i have got the same problem, if i try to run it it says
"unable to locate a3client.exe, if i do the full check then it is stuck on "Patching file"
kindly resolve my issue also, and send me instructions how to fix it asap