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Donation Information Incorrect

Posted: Tue Jul 21, 2009 1:27 pm
by Speedey
CharName: Anayu

Is it an Issue or a Question to GM?: Question to GM

Have you raised a support ticket at the main website?: Yes

Issue or Question Type: Account Related Issue or Query

Description and Message


Hi Scar,

You asked me to check my donation information and I told you that it is incorrect: the purchase of Level 15 Paum staff is not there. I opened a support ticket and you replied that you will make the required changes and consequently, I closed the ticket. But now I find that the change has not been made and therefore, I request you to look into it.

Please do the needful at your earliest convenience.

Yours,

Surojit Ghosh

N.B.: Support ticket ID 708

Donation Information Incorrect

Posted: Tue Jul 21, 2009 1:28 pm
by Forum Robot
Thank you for posting your request. Please wait for GMs to look into this matter. They will reply to you as soon as possible.

This is an automated reply

Please also make sure that you have logged a support request in the A3 Mania main website for faster resolutions. Also please read the announcements section for regular updates regarding server maintenance and updates.

Click here to Know how to log a support request in A3 Mania Website.


Thanks,

Image

Re: Donation Information Incorrect

Posted: Tue Jul 21, 2009 1:33 pm
by GhostWalker
Hey i have asked for these changes too, tickets are still pending. No changes have been made after u asked what all is missing. :(

Re: Donation Information Incorrect

Posted: Tue Jul 21, 2009 9:37 pm
by [GM]Scar
There is nothing compulsory about this. Its just for our records. You don't need to worry about it.

Re: Donation Information Incorrect

Posted: Wed Jul 22, 2009 11:45 am
by Speedey
@ Scar

You relieve me by saying this. I feared my stuffs would be confiscated as they were not documented. :-ss

Re: Donation Information Incorrect

Posted: Thu Jul 23, 2009 11:11 pm
by [GM]Scar
Speedey wrote:@ Scar

You relieve me by saying this. I feared my stuffs would be confiscated as they were not documented. :-ss
They are documented. Its just not added to the ACP.. Thats it.