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Ticket #572458

Posted: Mon Dec 09, 2013 6:49 pm
by intheend
dear gm

pls check Ticket #572458,my char alexina was hackd and on authenticator now.... plz disable authenticator so i can recover from my alternate email.. all info is provided whch was askd in mail... i m getting only 48 hour replies since 4 months.. plz solver the issue my rb12 a5 archer is stuck...



thnks n regards
alexina
archer rb12 165
temoz

Re: Ticket #572458

Posted: Tue Dec 10, 2013 8:12 pm
by [GM]Blade
How was it hacked if it was on authenticator?

Re: Ticket #572458

Posted: Thu Jan 02, 2014 3:17 pm
by intheend
dear sir,
it is on authenticator after it got hacked.. not able to recover it from alternate id because authenticator was activated after it got hacked. please disable the authenticator so i can recover it from alternate email. i have provided all the info which was askd in mail sir... please help me getting my char back. happy new year :)

Re: Ticket #572458

Posted: Tue Jan 14, 2014 4:49 am
by [GM]Blade
Please wait for a reply from the support.

Re: Ticket #572458

Posted: Thu Jan 16, 2014 2:03 am
by intheend
ok sir... thank u very much :)

Re: Ticket #572458

Posted: Sun Jan 19, 2014 11:19 pm
by intheend
GM sir ... been 2 days.. no reply or mail from support sir.. plz look into matter been more then 4 months sir :(

Re: Ticket #572458

Posted: Mon Jan 20, 2014 12:02 pm
by intheend
dear gm

i have recovered my hacked character alexina, archer rb12 165, thank you very much for all the help and support. :yahoo: a small issue is hacker deleted my both mercy, archer mercy lvl 84+ and hk mercy lvl 103+, can it b restored?? thanks again for the help in getting back my char, truly grateful :D :ymparty: :-bd


thnks n regards
Alexina
Archer RB12 165