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Unable to open a3

Posted: Fri Dec 25, 2020 4:33 pm
by walker222
GM game was working fine till now after this new snowman patch whenever i open a3 it's not opening at all its getting autoclosed solve this issue asap

Re: Unable to open a3

Posted: Fri Dec 25, 2020 4:39 pm
by [GM]Scar
Are you running Windows 7? I have got few reports of this issue on Windows 7. We didn't test it on Windows 7 because it's EOL. However, we have identified the issue and working towards a fix. It will be available in a few hours.

Re: Unable to open a3

Posted: Fri Dec 25, 2020 4:42 pm
by walker222
yes i am using windows 7 and this is what happening whenever i open a3

Re: Unable to open a3

Posted: Fri Dec 25, 2020 4:58 pm
by cygamer54
i am using windows 10, game got started for the first time and i pressed esc bymistake so it got quit, after then its not opening nothing happens after i press Start, i even tried restarting pc and now i m reinstalling it again

same problem with a3india.. any quick fix for windows 10 users?

Re: Unable to open a3

Posted: Fri Dec 25, 2020 6:41 pm
by walker222
Please post here once a3 issue is solved

Re: Unable to open a3

Posted: Fri Dec 25, 2020 7:26 pm
by [GM]Blade
Fixes are being made. In the meantime, if you have any bugreport text files, please mail them to [email protected] so that it can help us further.

Re: Unable to open a3

Posted: Fri Dec 25, 2020 8:16 pm
by crownlessking
Dear Blade,
I updated my client, restarted my lappy and made full check of client. still when i am about to login, its getting stuck or i am getting Disconnect in 1 min or less time. How to resolve this issue, i am using windows10

Re: Unable to open a3

Posted: Fri Dec 25, 2020 10:14 pm
by zaazpandor
Window 7
game opening problem.....
Solve this please Ty.
Merry Christmas To every1...🎄🎄🎄

Re: Unable to open a3

Posted: Sat Dec 26, 2020 2:01 am
by zaazpandor
lets us know when problem solved....
Thnk u

Re: Unable to open a3

Posted: Sat Dec 26, 2020 4:07 am
by crownlessking
still its not working.............. why we get any update regarding this or should we reinstall full client again ?

Re: Unable to open a3

Posted: Sat Dec 26, 2020 4:37 am
by zaazpandor
dont try to reinstall I already Tried Still not working..
GM maybe busy or working on it..

Re: Unable to open a3

Posted: Sat Dec 26, 2020 6:49 am
by crownlessking
Bro, is this due to snowman patch ? and how can others able tp sustain their connection stable, when we r getting disconnected ? if they remove snowman patch,,,! will everything become normal ?

Re: Unable to open a3

Posted: Sat Dec 26, 2020 6:51 am
by zaazpandor
No idea bro still waiting replyyyyyyy from GM....

Re: Unable to open a3

Posted: Sat Dec 26, 2020 2:02 pm
by cygamer54
Gm please reply its been almost a day... others are enjoying the event, some Windows 10 users are also facing this issue.. please help

please post some update

Re: Unable to open a3

Posted: Sat Dec 26, 2020 4:14 pm
by [GM]Blade
We haven't received any reports of client issues on Windows 10. With that being said Windows 7 is discontinued by Microsoft and it's strongly recommended to upgrade to Windows 10.

We are currently working towards a fix on Windows 7. We will launch it as soon as it passes the test criteria for public client.