cant acces ACP

[aniketora]

CharName: Aniketora

Is it an Issue or a Question to GM?: Issue

Have you raised a support ticket at the main website?: No

Issue or Question Type: Account Related Issue or Query

Description and Message


hi... im not able to acces ACP.. when i click on it frm main website n then login.. the page wid proceed comes.. i click on it n thr r no options.. its similar to this prob http://forum.a3mania.com/viewtopic.php?t=1337 ... i tried turnin off my antivirus, firewall.... unistalled my firefox theme, xtensions etc etc... but still thr r no options coming after clickin on proceed to ACP... wat to do? Do i need to raise a support ticket for this? n acp.a3mania.com aint workin as well... it says acces forbiden

[Forum Robot]

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Thanks,

[shree]

same problem happened to me also..
what u can do is try disabling ur Antivirus and then try using the ACP..
Should be able to access it..

regards

Let us know if it works

[aniketora]

i did tht... turned off Anti virus as well as disabled the anti virus toolbar in firefox

[aniketora]

yeah it worked.. ty

[viperboy]

Oo I didnt know that Anti virus can affect ACP also ..

i thought it just interfered while running the client

[aniketora]

the thing aint tht... anti virus let me load the ACP page but dint show me only the options... Anti virus itself acting lik a virus ... Anti virus shud inform me tht something is wrong wid the site so not openin... but thr was no error... so widout advice its imposible to understand the cause of it.. had to end all avg proceses thru task manager one by one