Why has support ticket 177 dissapeared.
Posted: Mon Mar 30, 2009 7:27 pm
Hi Scar,
I am wondering why my support ticket 177 which wasn't even resolved has disappeared from tickets, now I have no tickets open. I made my first payment for e-shop items on 25th, followed by another cumulative payment on 27th and still waiting on items, and now the ticket regarding it has vanished. I was told not to post here, but tell me this, if you paid in cash over 15,000 RS for me over $300, wouldn't you be impatient on whats going on. I understand you have been really busy with setting up server and you had more on your plate then ever. But a simple date or time of when I can expect to receive items or something along those terms will really help.
I cant talk about tickets here but if my ticket just disappears, I cant access Vip section of forums, and I get 1-2 replies in-game through 5kmsg without any certainty when I can get my items, wouldnt you be frustrated too. I understand its a game, but it should be taken in due consideration that people are spending real cash and should be valued accordingly.
PS: It would be a donation if I paid you to keep the money and didnt ask anything in return.I support the server, but I didnt make donation rather I made a payment towards things I purchased that I havent received.
Thanks
I am wondering why my support ticket 177 which wasn't even resolved has disappeared from tickets, now I have no tickets open. I made my first payment for e-shop items on 25th, followed by another cumulative payment on 27th and still waiting on items, and now the ticket regarding it has vanished. I was told not to post here, but tell me this, if you paid in cash over 15,000 RS for me over $300, wouldn't you be impatient on whats going on. I understand you have been really busy with setting up server and you had more on your plate then ever. But a simple date or time of when I can expect to receive items or something along those terms will really help.
I cant talk about tickets here but if my ticket just disappears, I cant access Vip section of forums, and I get 1-2 replies in-game through 5kmsg without any certainty when I can get my items, wouldnt you be frustrated too. I understand its a game, but it should be taken in due consideration that people are spending real cash and should be valued accordingly.
PS: It would be a donation if I paid you to keep the money and didnt ask anything in return.I support the server, but I didnt make donation rather I made a payment towards things I purchased that I havent received.
Thanks